Manager Tribal Sales & Account Management (Job Number:11627)
Description
Summary:
This position has accountability for growth, retention and profitability of the tribal segment to effectively manage the strategic goals relating to margin and enrollment for the organization.
This position will work with key internal business partners to insurer competitive product pricing and client deliverables. Responsibility for development and management of internal sales or account management teams to successfully achieve department enrollment goals. This position represents all programs and services within the Blue Cross and its Affiliates product/service portfolio. This position is also responsible for the development and implementation of strategic plans that build upon and maintain strong relationships for Blue Cross and its affiliates with internal/external strategic tribal channel partners.
Accountabilities:
1. Manages the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training. Conducts performance evaluation, and is responsible for managing employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control.
2. Development and implementation of statewide, regional and national new sales and retention strategy for our tribal clients and prospects, strategic partners and distribution channel.
3. Coach, develop, and motivate staff to capitalize sales opportunities. Including ancillary sales (where applicable) and working closely with affiliated companies of Blue Cross.
4. Serves as a liaison with internal stakeholders to communicate tribal market needs and issues. This would include work on internal committees related to the market segment business plan or other items that directly impact our strategic partners, distribution channel and/or tribal group purchasers.
5. Participate in development of new products and assists in refining current products and pricing offered. This includes strategic development efforts around defining market desires, pricing expectations and competitor evaluations.
6. Establishes and maintains positive relationships with strategic partners and distribution channel providing consultation and issue resolution.
7. Collaborate with internal and external business partners to ensure market plans are followed and modify as market input dictates. Monitor and identify improvement opportunities, resource needs and solutions.
The job description in not intended to be an exhaustive list of all functions and responsibilities of the position. Employees are held accountable for all functions of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Work is performed in an office setting
- In-state and out-of-state travel occasionally required
- Required travel between Eagan campus building locations
Qualifications
Required Qualifications:
- Bachelor's degree in related field and either 2 years of sales management experience or 5 years of industry sales experience, or 9 years of industry sales experience in lieu of a degree.
- Demonstrated business acumen with the ability to lead, drive results and excel in a collaborative environment.
- Proven ability to exercise good judgment and make decisions in the face of ambiguity and within tight timeframes.
- Advanced knowledge of health care environment, local and national markets, leading edge products, account management strategies, competitive drivers and best practice design.
- Familiarity with health plan product features, networks, underwriting principles, sales cycles, claims trends and other business drivers of sales and account retention.
- Proven personnel motivation, mentoring and change management skills to motivate and lead a skilled professional staff, including coaching, performance management, and organizational skills, to meet market plan objectives.
- Strong communication and diplomacy skills, including written, oral and presentation skills.
- Willingness to travel extensively in order to cultivate key relationships and understand the unique market needs within the tribal communities and culture.
- Currently possesses or will acquire a Minnesota health and life license within 60 days of starting the Sales Manager job.
BlueCross BlueShield of MN is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. BlueCross BlueShield of MN is a drug free workplace. Candidates are required to pass a background check and drug test before beginning employment.
Primary Location: United States-Minnesota-Eagan
Shift: Day Job
Description
Summary:
This position has accountability for growth, retention and profitability of the tribal segment to effectively manage the strategic goals relating to margin and enrollment for the organization.
This position will work with key internal business partners to insurer competitive product pricing and client deliverables. Responsibility for development and management of internal sales or account management teams to successfully achieve department enrollment goals. This position represents all programs and services within the Blue Cross and its Affiliates product/service portfolio. This position is also responsible for the development and implementation of strategic plans that build upon and maintain strong relationships for Blue Cross and its affiliates with internal/external strategic tribal channel partners.
Accountabilities:
1. Manages the department including interviewing and hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper training. Conducts performance evaluation, and is responsible for managing employees, including skill and career development, policy administration, coaching on performance management and behavior, employee relations and cost control.
2. Development and implementation of statewide, regional and national new sales and retention strategy for our tribal clients and prospects, strategic partners and distribution channel.
3. Coach, develop, and motivate staff to capitalize sales opportunities. Including ancillary sales (where applicable) and working closely with affiliated companies of Blue Cross.
4. Serves as a liaison with internal stakeholders to communicate tribal market needs and issues. This would include work on internal committees related to the market segment business plan or other items that directly impact our strategic partners, distribution channel and/or tribal group purchasers.
5. Participate in development of new products and assists in refining current products and pricing offered. This includes strategic development efforts around defining market desires, pricing expectations and competitor evaluations.
6. Establishes and maintains positive relationships with strategic partners and distribution channel providing consultation and issue resolution.
7. Collaborate with internal and external business partners to ensure market plans are followed and modify as market input dictates. Monitor and identify improvement opportunities, resource needs and solutions.
The job description in not intended to be an exhaustive list of all functions and responsibilities of the position. Employees are held accountable for all functions of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Work is performed in an office setting
- In-state and out-of-state travel occasionally required
- Required travel between Eagan campus building locations
Qualifications
Required Qualifications:
- Bachelor's degree in related field and either 2 years of sales management experience or 5 years of industry sales experience, or 9 years of industry sales experience in lieu of a degree.
- Demonstrated business acumen with the ability to lead, drive results and excel in a collaborative environment.
- Proven ability to exercise good judgment and make decisions in the face of ambiguity and within tight timeframes.
- Advanced knowledge of health care environment, local and national markets, leading edge products, account management strategies, competitive drivers and best practice design.
- Familiarity with health plan product features, networks, underwriting principles, sales cycles, claims trends and other business drivers of sales and account retention.
- Proven personnel motivation, mentoring and change management skills to motivate and lead a skilled professional staff, including coaching, performance management, and organizational skills, to meet market plan objectives.
- Strong communication and diplomacy skills, including written, oral and presentation skills.
- Willingness to travel extensively in order to cultivate key relationships and understand the unique market needs within the tribal communities and culture.
- Currently possesses or will acquire a Minnesota health and life license within 60 days of starting the Sales Manager job.
BlueCross BlueShield of MN is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. BlueCross BlueShield of MN is a drug free workplace. Candidates are required to pass a background check and drug test before beginning employment.
Primary Location: United States-Minnesota-Eagan
Shift: Day Job