Senior Product Consultant-Public Sector & TPA (Job Number:8693)
Description
Summary:
This position is responsible for providing leadership, planning and strategic direction for development of new accountable care offerings and care delivery models. The goal and results will align with the Group Markets' overall goals in order to achieve revenue, profit performance and business results. This person will be responsible for working with the key external customers/providers teams, as well as internal teams (including product portfolio managers, sales, underwriting, actuarial, operations channel, marketing communications, finance, IT,etc.) to drive the day to day management and delivery of the products. This will include, but not be limited to, driving market insights, market opportunity assessment, market planning, performance monitoring, pricing and strategic integration.
Accountabilities:
1. Participates in the development of strategy and planning for the segment.
2. Develops the strategies, plans, and tactics to achieve revenue and profit performance and business goals.
3. Advances an integrated approach to identification and resolution of market trends in collaboration with Sales, Account Management, Market Research, Marketing Communications, Customer Experience and other functional areas.
4. Drives the discovery and validation of market problems and opportunities (both existing and future ) and translates these to opportunities for the product – to ensure that the product continues to evolve to create market differentiation
5. Manages the product life cycle management process and is responsible for the successful delivery of new offerings and refinement of existing offerings.
6. Leads the planning with cross functional teams and the technical product managers to ensure implementation is executed in a seamless manner with operations and technical teams.
7. Monitors and evaluates the product line performance including market share, profitability, growth, customer feedback and competitive insights.
8. Maintains close relationships with the market (through customers, brokers, agents, and consultants,) to inform opportunity areas.
9. Determines opportunities and strategies to buy/build/partner decisions to advance overall product line
Qualifications
Required Qualifications:
- Bachelor’s degree and a minimum of 4 years work experience in the healthcare, sales, marketing, sales operations or related field.
- Excellent product line management skills and supporting project management skills.
- Experience managing complex projects involving multiple team members and including task assignment, working with key customers (internal or external), managing teams and customer relationships and managing project deliverables.
- Strong strategic thinking, analytical, innovation, financial and decision making skills.
- Exceptional written and verbal communication skills; proven ability to communicate and collaborate with multiple audiences (internally – various levels of management; externally – healthcare professional, business people, and consumers).
- Business finance familiarity/experience/comfort level
- Proven experience in developing and executing winning product plans to deliver corporate objectives.
- Ability to drive results in a complex, often ambiguous, environment.
- Proven experience in managing products in a highly regulated environment while meeting overall corporate objectives.
- Self-directed, ability to manage multiple tasks and projects in a timely manner.
- Self- directed to expand industry best practices to extend to BCBSMN.
- Overnight travel is required infrequently.
Preferred Qualifications:
- Product marketing and product management discipline expertise preferred (ex. Pragmatic Marketing).
- Account management
- Knowledge of State of MN health plans, service coops, Taft Hartley or TPA business a plus
- Strong communication and relationship management skills.
Blue Cross and Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. Blue Cross and Blue Shield of Minnesota is a drug free workplace. Candidates are required to pass a background check and drug test before beginning employment.
Primary Location: United States-Minnesota-Eagan
Description
Summary:
This position is responsible for providing leadership, planning and strategic direction for development of new accountable care offerings and care delivery models. The goal and results will align with the Group Markets' overall goals in order to achieve revenue, profit performance and business results. This person will be responsible for working with the key external customers/providers teams, as well as internal teams (including product portfolio managers, sales, underwriting, actuarial, operations channel, marketing communications, finance, IT,etc.) to drive the day to day management and delivery of the products. This will include, but not be limited to, driving market insights, market opportunity assessment, market planning, performance monitoring, pricing and strategic integration.
Accountabilities:
1. Participates in the development of strategy and planning for the segment.
2. Develops the strategies, plans, and tactics to achieve revenue and profit performance and business goals.
3. Advances an integrated approach to identification and resolution of market trends in collaboration with Sales, Account Management, Market Research, Marketing Communications, Customer Experience and other functional areas.
4. Drives the discovery and validation of market problems and opportunities (both existing and future ) and translates these to opportunities for the product – to ensure that the product continues to evolve to create market differentiation
5. Manages the product life cycle management process and is responsible for the successful delivery of new offerings and refinement of existing offerings.
6. Leads the planning with cross functional teams and the technical product managers to ensure implementation is executed in a seamless manner with operations and technical teams.
7. Monitors and evaluates the product line performance including market share, profitability, growth, customer feedback and competitive insights.
8. Maintains close relationships with the market (through customers, brokers, agents, and consultants,) to inform opportunity areas.
9. Determines opportunities and strategies to buy/build/partner decisions to advance overall product line
Qualifications
Required Qualifications:
- Bachelor’s degree and a minimum of 4 years work experience in the healthcare, sales, marketing, sales operations or related field.
- Excellent product line management skills and supporting project management skills.
- Experience managing complex projects involving multiple team members and including task assignment, working with key customers (internal or external), managing teams and customer relationships and managing project deliverables.
- Strong strategic thinking, analytical, innovation, financial and decision making skills.
- Exceptional written and verbal communication skills; proven ability to communicate and collaborate with multiple audiences (internally – various levels of management; externally – healthcare professional, business people, and consumers).
- Business finance familiarity/experience/comfort level
- Proven experience in developing and executing winning product plans to deliver corporate objectives.
- Ability to drive results in a complex, often ambiguous, environment.
- Proven experience in managing products in a highly regulated environment while meeting overall corporate objectives.
- Self-directed, ability to manage multiple tasks and projects in a timely manner.
- Self- directed to expand industry best practices to extend to BCBSMN.
- Overnight travel is required infrequently.
Preferred Qualifications:
- Product marketing and product management discipline expertise preferred (ex. Pragmatic Marketing).
- Account management
- Knowledge of State of MN health plans, service coops, Taft Hartley or TPA business a plus
- Strong communication and relationship management skills.
Blue Cross and Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. Blue Cross and Blue Shield of Minnesota is a drug free workplace. Candidates are required to pass a background check and drug test before beginning employment.
Primary Location: United States-Minnesota-Eagan